What people are saying:
Because of Ceiba, we could focus on the big picture and trip planning and worry less about the details of packing. Ceiba is amazing! We ate well, we had everything we needed (and some things we didn’t know we needed but did!), and ultimately so friendly and helpful.
From the moment I initially called Ceiba, their customer service was top notch! The day of launch was incredible to watch. Marilyn was incredible; informative, educational, and motivational at the rig. I can’t recommend Ceiba enough. I was blown away at the time Ceiba spent with me over email and the phone to bring me up to speed.
Everyone at Ceiba was 100 percent dedicated to making our Grand trip as awesome as possible. Thanks! There are an amazing cast of characters assembled at Ceiba, each person dedicated to making our river expericence as enjoyable as possible. The logistics could not have been better!
Ceiba is the only way to go. We own all of our own rafts and commercial outfitting gear but still decided to go with Ceiba and we wouldn’t do it any other way. Rachel was extremely helpful with the early planning and logistics. The food was amazing and they paid special attention to accommodating my wife’s wheat allergy(aka gluten free). Finally Marilynn’s instruction at Lee’s Ferry was very thorough and helpful. We were super impressed and can’t wait to get another permit.
Thank you guys so much for the awesome help in getting us out on the water and all the great follow up. Can’t wait to use you guys on our next adventure.
Thank you all so much! Everything worked out great. Your office staff was very professional and helpful. Marilyn did an extremely good job helping us set up and de-rig. Quick, efficient, positive, and intelligent. Couldn’t imagine a better experience. If we ever score another permit, we will be going with Ceiba again. We will absolutely recommend you to anyone else who is taking a private Grand Canyon trip.
You all were really professional and easy to work with. I almost felt scared because so little was asked for us on the preparation end. I look forward to using you all on the next trip… and the next one. And Marilyn was absolutely outstanding on the rig and derig.
I can’t recommend them enough. The food was excellent ,staff was friendly,and the boats were dialed. I had two professional oarsmen (fishing guide friends) on my trip and they were super impressed with how well everything on the boats were set up.
Amazing service from start to finish. I can not imagine trying to wrangle up the gear and food for 16 people for 21 days, and you guys made it look easy. Thanks
We did have an awesome trip! Thank you guys so much for the hard work on everything. I thought the food pack was great, any chance you could forward us a copy of it for future reference? Thanks again for everything!
If I pull a permit in the future, Ceiba will be my first phone call.
This is my third trip with Ceiba in three different capacities, but each has been great. Your team really excels at communication on the front side and flexibility with logistics. This was my first trip being the permit holder and you were a great resource for the unknown/tricky elements. Thanks for three straight years of great outfitting and I’ll be using you for any future trips!
We appreciate all the organizing, packing, planning, cleaning – it was all so on point and professional! The food menu was perfect! All of the boats and gear served us well. And mostly the solid support we felt from the Ceiba crew in planning this expedition. Everyone was always patient and kind to us and answered all our questions. All the drivers were so supportive & safe. Rachel – your patience with the menu was so appreciated! Mary & Chelsea – always kind and supportive. Thank you, thank you, thank you!
We had a fantastic trip. It was a good team with good leadership, which is a big component to a successful trip but I just wanted to say that all of you contributed immensely in helping to make it as successful and easy as it was. A big shout out to Scott and Geoff for your equipment talk at the put-in, you slipped in so many wise river tips that wouldn’t have had the same impact coming from me. Also for the take-out crew, Dave and Lisa, you were full of good energy and helped us be off the ramp in 45 minutes! Unbeatable crew and seamless execution, cheers! I look forward to the next trip with y’all.
The factors that most influenced my decision to use Ceiba were:
Customer Service, Newest Equipment, Outfitter Experience. I will definitely repeat with Ceiba!
The best decision I made in this whole process (and there were no dissenters among our group) was contacting Ceiba for . . . everything that you did for us. I didn’t hear a cross word spoken by anyone in our tribe during the entire journey down the river. I would never have thought that was possible. Perhaps it was largely because Ceiba made everything so incredibly easy for us that we remained comfortable and happy through everything the river and the skies through at us. The boat maps, all the help rigging the boats, Marilyn’s detailed and cheerful instruction on how everything worked, the detailed menus, shopping and cooking instructions, such high quality foods (the steaks, the salmon . . . and on and on), the packing of the coolers, all the work at Diamond Creek, Chelsea’s and Geoff’s and Mary’s and your availability for advising me and answering my questions and making adjustments throughout the long planning period . . . there’s no end to it. Two thumbs way up for you and your company.
I thought this morning that I would like to mail you all a thank you card.
Marilyn was particularly spectacular to work with. From the moment she met us at the put in until the last wave at your shop on the 27th, she was the epitome of kindness, professionalism and bodacious boatwoman cool.
Please pass on my complements to the crew.
Your recipes and gear were exceptional too. I have used other companies that did a great job too but your stuff was healthier, more thoughtful and ultra organized.
The chicken curry and fish tacos were group favorites but even your snack selection was top notch.
The Canyoneers Management & Staff would like to thank you and your staff for another great season. We greatly appreciate the super service you have provided throughout the summer and your dedication to quality service.
Dear Ceiba – all of you!
Thank you so much for being a huge part of GCY. Without you we could not run the programs that we do. Thanks so much for making the 2018 season such a huge success! I’m looking forward to next season already!