What people are saying:
If I pull a permit in the future, Ceiba will be my first phone call.
This is my third trip with Ceiba in three different capacities, but each has been great. Your team really excels at communication on the front side and flexibility with logistics. This was my first trip being the permit holder and you were a great resource for the unknown/tricky elements. Thanks for three straight years of great outfitting and I’ll be using you for any future trips!
We appreciate all the organizing, packing, planning, cleaning – it was all so on point and professional! The food menu was perfect! All of the boats and gear served us well. And mostly the solid support we felt from the Ceiba crew in planning this expedition. Everyone was always patient and kind to us and answered all our questions. All the drivers were so supportive & safe. Rachel – your patience with the menu was so appreciated! Mary & Chelsea – always kind and supportive. Thank you, thank you, thank you!
We had a fantastic trip. It was a good team with good leadership, which is a big component to a successful trip but I just wanted to say that all of you contributed immensely in helping to make it as successful and easy as it was. A big shout out to Scott and Geoff for your equipment talk at the put-in, you slipped in so many wise river tips that wouldn’t have had the same impact coming from me. Also for the take-out crew, Dave and Lisa, you were full of good energy and helped us be off the ramp in 45 minutes! Unbeatable crew and seamless execution, cheers! I look forward to the next trip with y’all.
The factors that most influenced my decision to use Ceiba were:
Customer Service, Newest Equipment, Outfitter Experience. I will definitely repeat with Ceiba!
The best decision I made in this whole process (and there were no dissenters among our group) was contacting Ceiba for . . . everything that you did for us. I didn’t hear a cross word spoken by anyone in our tribe during the entire journey down the river. I would never have thought that was possible. Perhaps it was largely because Ceiba made everything so incredibly easy for us that we remained comfortable and happy through everything the river and the skies through at us. The boat maps, all the help rigging the boats, Marilyn’s detailed and cheerful instruction on how everything worked, the detailed menus, shopping and cooking instructions, such high quality foods (the steaks, the salmon . . . and on and on), the packing of the coolers, all the work at Diamond Creek, Chelsea’s and Geoff’s and Mary’s and your availability for advising me and answering my questions and making adjustments throughout the long planning period . . . there’s no end to it. Two thumbs way up for you and your company.
I thought this morning that I would like to mail you all a thank you card.
Marilyn was particularly spectacular to work with. From the moment she met us at the put in until the last wave at your shop on the 27th, she was the epitome of kindness, professionalism and bodacious boatwoman cool.
Please pass on my complements to the crew.
Your recipes and gear were exceptional too. I have used other companies that did a great job too but your stuff was healthier, more thoughtful and ultra organized.
The chicken curry and fish tacos were group favorites but even your snack selection was top notch.
The Canyoneers Management & Staff would like to thank you and your staff for another great season. We greatly appreciate the super service you have provided throughout the summer and your dedication to quality service.
Dear Ceiba – all of you!
Thank you so much for being a huge part of GCY. Without you we could not run the programs that we do. Thanks so much for making the 2018 season such a huge success! I’m looking forward to next season already!
We would not have been able to do this trip without all of the support from the whole team at Ceiba. From our first tentative questions about renting equipment, to salad and dessert on our last night on the river, to our cars waiting for us in Peach Springs, everything was consistently better than we hoped for. They truly cared about doing everything they could to give us the trip of a lifetime, and they succeeded. Without hesitation, I would recommend them to anyone looking for any kind of support on a rafting trip through the Grand Canyon.
I’ve now done two private, non-commercial trips with Ceiba’s gear, foodpack, and shuttle service and I would never go with anyone else. They are incredibly professional, caring, and did everything in their power to ensure we had the best trip possible. Ceiba is awesome!
My family and I are shipping over to Australia for a new chapter in our lives. I just want you to know how much American Southwest Ichthyological Researchers (ASIR) appreciates working with you all. Speaking for myself, all my trips down the beautiful Grand Canyon were so smooth and successful in large part because of Ceiba. Your company/staff is so organized and knowledgeable and you are all wonderful people too. I have truly appreciated working with you.
Thanks again for all the help and great customer service! We had a great time and would absolutely use Ceiba again. Such a great vibe around HQ.
Chelsea, Rachel & Geoff, I want to thank Ceiba for getting our group and I to the river & back. I realize it is a group effort and the effort put forward by Ceiba is not one I plan on forgetting anytime soon. Fun it was… Above and beyond! Thank you all.
Ceiba was great from the start. Very informative and quick to respond to any questions. 4 Boats were delivered and Marilyn was incredibly helpful in FULL assembly of the boats and very quick to accommodate. They were very responsive to any billing info. I would use Ceiba again, hopefully soon.
Rachel, Chelsea, Scotty, JP, thank you so much for the work that you put in to support our adventure down the canyon. Scotty, your delivery of loads of information on rig day was concise, clear and relaxed. We are all going to spread the good word about what Ceiba is doing down here on the Grand. Take care!
Chelsea, it was a wonderful trip! It’s been a pleasure working with you. Thanks. Until next time, Cheers, Dave
THANK YOU for your excellent service. We had the trip of a lifetime, thanks in part to your excellent gear, staff, food pack, etc. (also: weather).
We hope to work with you (and refer you unequivocally) for years to come.
We can’t say enough good things about Ceiba. Everything from the first call to your last, to the menu planning, to the ease of rig-in at Lees, to the quality of your boats and frames, to the thought of your systems, to the food itself, your recipes, the plastic coated cards in the kitchen box, the menus in the daily boxes… the ease and organization at the take-out… everything was awesome… we had a super trip, all thanks to you. Muy Muchas Gracias!
A big thanks for the support from you guys in getting our trip together – the whole experience with Ceiba has been professional, helpful, accommodating and patient.
Rest assured you have 15 paddlers singing your praises and eager to recommend your services to any folk that may be considering or planning a trip down the Colorado River. We hope you guys have a great winter and fantastic rafting season ahead!